WOUNDCHEK™ Laboratories (WCL)
Privacy Policy

Privacy Policy

This privacy policy sets out how WCL uses and protects any personal data you provide during the use of this website and to request/receive information and other occasional e-communications from WCL.

From time to time, you may be asked to submit or re-submit limited personal information about yourself (e.g. your e-mail address) to receive information or use services other than on our web site such as feedback forms, complaint forms, consultation questionnaires, and reviews.

Whenever you provide such personal information, we will treat it in accordance with this policy and in accordance with all laws concerning the protection of personal information including the UK Data Protection Act 1998 and the General Data Protection Regulation (GDPR) 2018.

What information is being collected?

There are only limited occasions when personal data (in the form of your name, email address, and/or telephone number) is sought: when a user actively requests information from us on our 'Contact Us' page, asks to receive periodic updates via our 'Contact Us' page, or requests information/updates during our participation at exhibitions/shows and sales calls. No other personal data is collected, only that which you provide in one of the cases above.

How will it be used?

Data collected will be used only to send to you the requested information and other occasional communications about WCL and its work.

Disclosing your information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • If a buyer acquires our business and assets.
  • Where we are legally required by law to disclose.
  • To further fraud protection and/or reduce the risk of fraud.

How to stop us using your data

You can email us with an instruction to delete your data sent to: info@woundchek.com

How is your data collected?

For users requesting information or periodic updates, a short online sign-up form requests the following information.

  • Name
  • Email
  • Telephone No.
  • Message
  • Consent

How we use cookies

We use a 'Content Management System (CMS)' which uses 'cookies' for our website which is necessary to enhance the quality of the user's experience and quality of service provided by the site. The WCL website also uses third-party services such as Google Maps and provides links to other websites.

Third party cookies

Some of the content on our site is hosted by a third-party such as Google Maps. Because this content is from another website, we don't control the setting of these cookies. If you want to change your cookie preferences, check the third-party websites for information on how to manage their cookies. For more information on how to manage, delete and control cookies on your computer visit www.aboutcookies.org

Links to other websites

This website contains links to other websites. In using these links, you will be leaving the WCL website and as a result we have no control on the use of cookies, privacy or data security of these other websites. If in doubt, please read the privacy statement of the website being visited.

Keeping your information secure

We aim to keep any personal data provided by you securely by using appropriately robust and password protected storage facilities.

WCL uses various service providers to distribute communications, etc. We cannot guarantee that these providers are located within the European Union, and as such they may not by subject to GDPR. However, we believe adequate steps are taken by the service provider to ensure data security as far as is reasonable.

We will inform you if we have reason to believe the security of your data has been breached.

Users under 18 years of age

If you are under 18, please make sure that you obtain your parent/guardian's permission beforehand whenever you provide personal information to the WCL website. Users without this consent are not allowed to provide us with personal information.

How to make an information access request

In accordance with law, we are obliged to provide you (as the 'data subject') with a copy of your personal data. Requests for your data can be made by email or post. We will ask you to provide evidence to prove that you are the data subject or are acting with the authority of the data subject. We will do this as soon as is practical, but certainly within the legal maximum of one month.
Our email address is: info@woundchek.com

Our postage address is: Woundchek Laboratories, Airebank Mill, Gargrave, BD23 3RX, North Yorkshire, United Kingdom.